Merchant IMG can't be displayed

Submitted by Mahony on Mon, 2012-01-16 21:59 in Price Tapestry

Hi David,

I have a merchant called "Mister Spex" and uploaded a logo with the Merchant Logos tool.
It then uploaded the .jpg to the /logos/ folder and changed its name to "Mister Spex"..like
you described it in the manual. But there is no preview for the logo. It just shows the "damaged/no image icon".
If I right-click it and open the src-url (/logos/Mister%20Spex) it shows a 404 error.

Hope you can help me. Thanks!

Cheers,
Tony

Hello Tony, Spaces are

Submitted by support on Tue, 2012-01-17 08:37

Hello Tony,

Spaces are normally fine in the merchant logo URLs (%20 is the URL encoding for a space character). Do you have other merchant logos working fine where no spaces are involved?

Cheers,
David.
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PriceTapestry.com

Hi David, no doesn't working

Submitted by Mahony on Tue, 2012-01-17 11:48

Hi David,

no doesn't working either.

I don't no if it matters..but i have a virtual server with ISS, not apache.

Cheers,
Tony

Hi Tony, Perhaps the safest

Submitted by support on Tue, 2012-01-17 12:56

Hi Tony,

Perhaps the safest thing to do is replace spaces with _ in the merchant logos. Please could you email me your

merchants.php
html/prices.php

...and I will convert to use underscores in place of spaces; and reply with with a modified version of the admin tool at the same time...

Cheers,
David.
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PriceTapestry.com