You are here:  » Problem with a product

Support Forum



Problem with a product

Submitted by crabbo on Wed, 2010-07-21 09:59 in

Hi David
I am working on a site that is using wordpress and accessing PT from your external scripts. All is working fine apart from one type of product.

In the feeds, most merchants have a separate entry for this product for each of the available colours. However, one merchant works this product differently and the feed has only 1 entry ( and on their product page shows the colours in a drop down option field - which is missing in the csv/xml).

What I need to do is to bring this single product from this merchant into the pages created for each of the colours.
So it would be like:

Widget Blue from all merchants + Generic Widget A
Widget Red from all merchant + Generic Widget A

I tried using product mapping this product to each of the product colour variants and it does not seem to work like that.

Any ideas on the best way to do this? Hope I have explained it well enough.

Submitted by support on Wed, 2010-07-21 10:13

Hi crabbo,

Yes - I understand the problem.

Is it just a single product and a small number of colours that you need to clone that product for; or are there quite a few that you would need to manage on an ongoing basis?

Cheers,
David.

Submitted by crabbo on Wed, 2010-07-21 10:25

Hi David
Yes, just a single product with about 4 colour options.
I was planning to create weekly auto imports for the feed from this merchant.

Thanks

Submitted by support on Wed, 2010-07-21 11:40

Hi,

OK, in that case I think the easiest option will be a manual override within the import record handler, so that when it encounters that product (by checking merchant + product name); it actually creates duplicate records for each different colour version.

Could you email me your includes/admin.php together with details of the merchant / product name, the colour variants and the resulting name it need to map to...

Cheers,
David.