Hi David,
In some of the product titles and descriptions there are trade mark symbols. When displayed they appear as a question mark instead of the symbol. It seems to be OS specific as it displays ok on XP but not on vista.
Is there a way of removing the TM symbol on import or replacing it with the ™ in the html when displayed.
thanks,
Jay
thanks, was related to the charset. The DB was still on the default charset of latin1 so changed everything to utf-8 and its all ok now. Had to re-import all the feeds but no big deal.
thanks,
Jay
Hello Jay,
If the trademark symbol is appearing incorrectly the first thing that would imply would be a character encoding mis-match between the setting in config.php and the character encoding of that particular instance of the symbol.
The first thing I would try is checking, if not already, that in config.php you have, at line 4:
$config_charset = "utf-8";It that's already in place and doesn't resolve the problem; the next option would be to add Search and Replace filters to the affected feed for both Product Name and Description fields, searching for "™" (without the quotes), and replacing with the HTML entity for the trademark symbol, "™".
Hope this helps!
Cheers,
David.