My client is having trouble uploading and installing large datafeeds into Price Tapestry.
He asked his host and apparently the PHP and the php.ini are fine and host host has reccommended finding out off Price Tapestry why this might be occuring
any ideas?
thanks
Hello ottz,
Please see the following page for lots of information about timeouts...
http://www.pricetapestry.com/node/582
...however you will note that the best method is now a new import tool that has been included with the latest version of Price Tapestry released last month; and I think you have been running the script prior to that date. I do have a version of the Slow Import Tool available that works with the previous release of Price Tapestry (I don't really recommend trying to upgrade the whole site if your client's site is already becoming established) - so if it is very large CSV feeds that they are having the timeout problems with, please drop me an email me and I'll send you the Slow Import Tool for the previous release.
Cheers,
David.