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Product mapping - is there a limit on number of characters?

Submitted by npaitken on Mon, 2008-07-14 12:50 in

Hi,

I'm trying to map products using the Product Mapping feature. When I create a new 'master category' I'm asked to:

Enter alternative names for this product, one per line:

But when I do this I seem to be limited to entering 25 characters per line - some of my product names are much longer than this and automatically go onto the next line. The result is a product name that sits on two lines. As a result, when I do an import, the only products that are mapped to my new 'master category' are the products with a name of 25 characters or less.

Is there a way to increase the number of characters per line?

Many thanks,
Neil

Submitted by support on Mon, 2008-07-14 12:52

Hello Neil,

There shouldn't be any limit. In Firefox, lines continue to scroll to the right so new-lines are not automatically inserted if you go beyond the visible area of the edit box.

What browser are you using?

Cheers,
David.

Submitted by npaitken on Mon, 2008-07-14 13:02

Hi David,

The problem is persisting in Firefox too. I was originally working in IE7.

I''ve just emailed you URL to my product mapping page in admin. If you look at first product mapping you'll see what I mean.

Thanks,
Neil