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normalised merchant name not unique

Submitted by ognjenko on Wed, 2007-05-02 19:06 in

Hello

I am getting these letters in red when I try to add new feed to existing merchant. Feed consists of multiple parts. What am I supposed to do to avoid this? How do I renew feed at all?

Thank you very much

Submitted by support on Thu, 2007-05-03 09:05

Hi,

Unfortunately, multiple feeds for the same merchant is not supported - the script expects all products for one merchant to be in the same file. When it is updated, you just upload the latest feed into the /feeds/ directory (keeping the filename) and then run the import.

In the first instance, I would recommend contacting the merchant or network to see if a single feed is or could be made available. However, one option that you could use to get started straight away is to use merchant names that indicate which department the products in that part of the feed are from - if that is how the feeds are organised. For example:

WidgetCo Electronics
WidgetCo Home and Garden

Hope this helps,
Cheers,
David.

Submitted by ognjenko on Thu, 2007-05-03 13:18

well, my merchant is off-line so I dont have automated feeds, but I believe trick with 'extended' merchant name will do. Can you just explain me how do I remove/edit items already imported and displayed? Is there any way other then phpmyadmin?

Thank you for prompt answer as usual :)

Submitted by support on Thu, 2007-05-03 18:06

Hi,

You could use phpMyAdmin to edit the feeds table (where the merchant name is in the "merchant" field) and likewise the products table (same field name), however I wouldn't recommend this as the integrity of the database relies on the merchant name acting as a foreign key throughout the database.

The usual method would be to delete the feed from the /feeds/ directory, and then use the "De-Register" link on the admin page to remove the products. You can then import again using the extended merchant names.

Cheers,
David.