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Can't Change /html files

Submitted by dalster on Sat, 2007-03-24 21:27 in

Hi,

I have hired a programmer for my website, but he is unable to get access into the public_html/html ?

Any ideas why he is unable to access that folder, but yet I can.

He has all my cpanel log in informations also.

Thanks

Submitted by support on Sat, 2007-03-24 21:30

Hi,

What mechanism is he using to access the files?

If you have provided him with FTP access (and your username/password) then he should be able to edit files locally and upload them, just as you would have done during installation...

Cheers,
David.

Submitted by dalster on Sat, 2007-03-24 21:32

Yes, thats what i figured, I gave him the above and Cpanel, for some reason he can't open them?

Very strange.

Submitted by support on Sat, 2007-03-24 21:35

Check the permissions on the html/ directory from your FTP program, although it should really make any difference.

If he can access and modify other files outside of the html directory then it sounds like a permissions problem, but that shouldn't apply if he is using the same account as you. It might be worth checking the permissions on the directory whilst logged in as you and checking that they are the same as other folders on your site...

Cheers,
David.

Submitted by dalster on Sat, 2007-03-24 21:36

Okay thanks!

They should be 755 correct?

Submitted by support on Sat, 2007-03-24 21:39

That sounds normal.. but more importantly is that it is the same as other directories. It might also be worth having a look at the permissions on the files themselves.

Submitted by dalster on Mon, 2007-03-26 04:19

Okay thank you David for all your support, one last question, at least for now :)

How can I make my "Search Box" a little higher up on my page?

Not sure whats making it appear where it is.
www.dalster.com

Thanks

Submitted by support on Mon, 2007-03-26 07:45

Hi,

The gap is created by the following line in index.php:

print "<div style='height:120px;'>&nbsp;</div>";

To remove the gap, simply delete that line, or to reduce it change the value of the height parameter within the inline style.

Cheers,
David.

Submitted by dalster on Tue, 2007-03-27 22:06

Thank you for your great support David!