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Data Feed File Format Trouble

Submitted by MikeV on Tue, 2007-02-13 15:38 in

I am having trouble registering my data feed file. It's about 5000 products, in text format.

I'm just purchased Price Tapestry. Any help would be greatly appreciated.

Thanks

Submitted by support on Tue, 2007-02-13 15:46

Hello Mike,

At what stage of the registration process are you having trouble? Does the feed format detect correctly and can you see the first record where you select the fields, or can you not get that far?

Do you know what format the file is in?

If you would like me to have a look feel free to drop me an email with a link to your site and I will take a look - reply to your registration code or forum registration email is the easiest way...

Cheers,
David.

Submitted by MikeV on Tue, 2007-02-13 15:50

Hi David,

What a quick reply! Thank You.

I am having trouble at step 1. The feed format does not detect correctly and I can't see the first record.

The file format extension is .txt

Any thoughts?

Submitted by support on Tue, 2007-02-13 15:53

Hi,

Have you tried manually selecting the feed format (if you know it) from the drop down box?

The most common one that does not auto-detect correctly is semi-colon separated, so it may be worth trying those.

If your site is not online can you give me a link to the feed; or zip it up and email it to me?

Cheers,
David.

Submitted by MikeV on Tue, 2007-02-13 15:58

I tried manually selecting the format feed.

Whats your email?

Submitted by support on Tue, 2007-02-13 16:12

Hi Mike,

If you reply to your registration code or forum reg email that will get to me. Either a link to your site; or the feed itself (zipped if possible) will be great...

Cheers,
David.

Submitted by AD_Mega on Thu, 2007-02-15 06:55

I'm having the same problem with a feed. Here is the link to the feed.
[snipped]

Submitted by support on Thu, 2007-02-15 08:15

Hi,

In the case of Harry&David.t

Submitted by AD_Mega on Thu, 2007-02-15 08:43

Ok Thanks!