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Strange search problem

Submitted by IG on Sat, 2018-10-20 19:07 in

Hi David

I am setting up a new site at {link saved}

When I search for "TV" or "123 cm" or "Samsung Qe-49Q6Fn 123 cm 4K Qled TV" I get the desired search results. However, when I search for "Samsung" there is not a single result. What could be the reason?

Kind regards,
IG

Submitted by support on Mon, 2018-10-22 07:20

Hello IG,

As it's a new installation it is possible that "Samsung" is present in > 50% of product records and therefore not included in the FULLTEXT index. To check if that is the case you can temporarily disable the FULLTEXT index whilst building out the site by changing line 8 of config.advanced.php as follows;

  $config_useFullText = FALSE;

All queries will then use the basic search method which should be all it is. Once more merchants / products are enabled change the setting back to TRUE to benefit from faster search results for most queries...

Cheers,
David.
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