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Problems with the hierarchy mapping and product assignment

Submitted by wickings on Thu, 2018-03-29 09:27 in

Hi there

I have started using the hierarchy mapping, which makes the site much more interesting and easy to navigate; but I have a lot of problems showing the products:

{link saved}

I have assigned a category with a lot of alternatives, but the category shows absolutely no products at all. I have imported the products several times, but nothing happens.

Have you seen this before?

Submitted by support on Thu, 2018-03-29 10:45


Although you can still use the Category Hierarchy Mapping tool in the admin area, it doesn't look like Category Hierarchy is enabled - please check line 92 of config.advanced.php which should be set to TRUE as follows;

  $config_useCategoryHierarchy = TRUE;

That should be all it is - a re-import will be required before the product will appear in the hierarchy on the front end...


Submitted by wickings on Mon, 2018-05-07 10:11

Hi David

I have made the change as you describe, but it does definitely not make it better... try go to {link saved}

This page should show a lot of products, but now it only shows the main categories...

Submitted by support on Tue, 2018-05-08 07:48


When using the Category Hierarhcy, the Category A-Z provides a navigation all the way down the hierarchy, showing the search results at the lowest level categories which is where mapping is intended to be applied.

However, if a high level category is provided to search.php as a manually entered query you will see results from all sub-categories, for example if you try on your installation a search for: