Hi David
Just started a new site on a different server and when I install amazon and ebay tab I just get Loading.. and it does not go to no product as normal. Never had this before, any ideas what could cause this
Regards
Brent
Example here
{link saved}
Hello Brent,
When I tried the Amazon (and eBay) tabs in Firefox with Web Console showing in order to check for error messages, both the API scripts being used in the AJAX calls were returning 500 (Internal Server Error).
If you have access to your server's error log that should reveal the problem - you can test making one of the AJAX calls directly using:
http://example.com/html/prices_amazon.php?q=Frog+Watering+Can
(replace example.com with your domain)
...and that should just be a blank page as the error occurs.
If you don't have access to the error log or not sure from the output where the problem lies let me know and I'll check it out further with you but one thing I would suggest trying is that there is no general problem with your server executing .php scripts in the html/ folder - one way to check would simply be to create a file:
<?phpprint "OK";
?>
and upload as html/test.php and then browse to the file. If that works and displays "OK!" then it would indicate a problem specific to the API scripts, otherwise a general problem executing .php files in the html/ folder...
Hope this helps!
Cheers,
David.
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PriceTapestry.com