You are here:  » No Search Result


No Search Result

Submitted by rsenoron on Sun, 2017-06-25 14:10 in

Hi,

Merchant, Brand names are imported because I can see them listed when I click the Brand A-Z or Merchant A-Z.

But when I click it there are NO PRODUCTS listed.

Submitted by support on Sun, 2017-06-25 14:44

Hello rsenoron and welcome to the forum!

That is strange because clicking from a Brand or Merchant A-Z index to search results makes a simple index query and does not rely on FULLTEXT MySQL settings that is the only occasional reasons for no results on a new installation, especially with only a few products imported.

Would you be able let me know the installation URL so that I can check it out further with you (I'll remove the URL before publishing your reply) ? No problem if that's not convenient, i'll be able to suggest further tests...

Thanks!
David.
--
PriceTapestry.com