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Cant import feed

Submitted by azizjon2011 on Thu, 2016-07-14 07:58 in

Hello i have installed pricetapestry i have uploaded the feed to the /feed directory.I can see it in the admin panel but the problem i only have register option. The ther once are not active. I tried to click register setup the fields with the xml and clicked import but cant import it also the options again are deactivated.This is the feed that I m trying to import.

Submitted by support on Thu, 2016-07-14 08:13

Hello,

I know you have been using the script for a few years now and the problem you describe indicates that a database error occurs when you click one of the Register options on Feed Registration Step 2.

Firstly, please double check that the database has installed properly by browsing to setup.php (in the top level. After a successful installation you should see;

Checking database connection...PASS
Checking database selection...PASS
Checking database tables...PASS
Setup Completed!
Click here to continue...

If instead, the link to Install Database Tables is displayed, click the link to complete set-up and the above should then be displayed; then try registration of your first feed again.

If all looks OK at this point, it is still likely to be a database issue, in which case, you can enable database debug mode by changing config.advanced.php at line 6 as follows;

  $config_databaseDebugMode = TRUE;

With debug mode enabled, try registration of your feed again and an extended MySQL error message should be displayed. If you're not sure from the output displayed where the problem lies, or of course if there is no difference, let me know and I'll check it out further with you...

Cheers,
David.
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PriceTapestry.com