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setup issue

Submitted by wilkins on Tue, 2016-05-10 09:54 in

Hi David

Just started a new site and when i went to install PT I got 'Checking database connection...' which
I have never received before. Any ideas why, I dont think I have done any different, looking to see server specs to see if different.

Regards

Brent

Submitted by support on Tue, 2016-05-10 10:04

Hello Brent,

If the page aborts at that point (e.g. doesn't even display "FAIL") it would imply that the PHP installation does not have the MySQL libraries installed as a fatal error would have occurred at the call to mysqli_connect()...

You could double check with a phpinfo() script:

<?php
  phpinfo
();
?>

Let me know if you're still not sure, or how to go about enabling MySQL for your platform...

Cheers,
David.
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