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I am not able to import from feed

Submitted by nailesh on Mon, 2006-10-23 08:33 in

Dear Admin,

I have purchased your product and after installation, when I tried to register and import products from feed, I am not able to do it for all of my feed. In admin page I can see all my uploaded feeds and links beside that. When I click on the register link, it completes the process without any error but on merchants page its saying no records found. While registring and Importing, I can very well see first product details and can map to all required fields with my feed. i.e. its getting feed very well but not importing products and above all its not giving me any error message. In one of the feed, after clicking on register link, its not going to next page at all. I request you to help me for the same as soon as poosible.

Nailesh

Submitted by support on Mon, 2006-10-23 08:41

Hello Nailesh,

Co-incidentally, this sounds like the same problem that another user has just come across, but this has not happened before to Price Tapestry in almost a year now.... please have a look at this thread:

http://www.pricetapestry.com/node/589 and

http://www.pricetapestry.com/node/582

Also, please check that the fields that you have registered have data in them; sometimes it is easy to register "PRODUCT" as the product name, when the actual field is "PRODUCTNAME"....

If this doesn't work can you please contact me by email and let me know the URL of your site so I can have a look...

Cheers,
David,

Submitted by support on Mon, 2006-10-23 08:49

Hi again,

I have just sent you the fix that worked last time to try on your server - please check your email...

Cheers,
David.