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Filters lost when site is migrated

Submitted by ChrisNBC on Tue, 2014-01-14 14:55 in

Hi David,

Hope all is going well.

I'm currently migrating the site I've been working on from my testing server to a live environment. I have copied everything from one location to another and made adjustments for domain and folder variances etc. I backed up my testing dB and restored it as my live dB. Everything works fine except for the feed filters which have vanished. I can see the filters in the dB table but when I go to 'admin' they are not visible. I implemented the customisation detailed in the link below some time ago so I had expected the filters to be migrated. I'm wondering if you might be able to suggest a cause for this? The records in the filter table look like they point to somewhere else for the actual filter? so I'm wondering if the filter information is stored in a file somewhere and I have not transferred it?

http://www.pricetapestry.com/node/4670#comment-18643

Thanks in advance.

Regards
Chris

Submitted by support on Tue, 2014-01-14 15:02

Hi Chris,

The referenced modification shouldn't have any effect on filters; but just to confirm; the feeds have been copied across to the live server, so they are showing up (with identical filenames) in your new /admin/ home page but when you click "Filters" alongside a feed, nothing is shown; yet you can see entries in the pt_filters table in the database?

If so, when you look at the pt_filters table in the database, can you see the expected correlation between the filename field and the actual filenames of your feeds?

Cheers,
David.
--
PriceTapestry.com

Submitted by ChrisNBC on Wed, 2014-01-15 10:43

Hi David,

Thanks for the quick response. Apologies, this one is my error....after your post I double checked everything again and noticed that the links in admin directed me to two seperate folders. I realise the $config_baseHREF was set wrong. I have now corrected the config and it works fine.

Best regards
Chris