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Product Image issues after making changes for Search Engine Friendly URL's

Submitted by ChrisNBC on Thu, 2013-10-10 16:06 in

Hi David,

Hope all is going well.

A while ago I updated the site installation I'm working on currently to use search engine friendly URL's. Since then the product images that were displaying on my site have vanished. I have not checked it until now as I thought it was the feed and I thought downloading a new feed would resolve the issue. I have just updated the feed with no success. I checked the image URL's in the feed and they are fine. My htaccess looks like:

Options -MultiViews

RewriteEngine On

RewriteBase /pt/

RewriteRule ^product/(.*).html$ products.php?q=$1&rewrite=1&%{QUERY_STRING} [L]

RewriteRule ^review/(.*).html$ reviews.php?q=$1&rewrite=1&%{QUERY_STRING} [L]

RewriteRule ^merchant/$ merchants.php
RewriteRule ^merchant/(.*)/$ search.php?q=merchant:$1:&rewrite=1&%{QUERY_STRING} [L]
RewriteRule ^merchant/(.*)/(.*).html$ search.php?q=merchant:$1:&page=$2&rewrite=1&%{QUERY_STRING} [L]

RewriteRule ^category/$ categories.php
RewriteRule ^category/(.*)/$ search.php?q=category:$1:&rewrite=1&%{QUERY_STRING} [L]
RewriteRule ^category/(.*)/(.*).html$ search.php?q=category:$1:&page=$2&rewrite=1&%{QUERY_STRING} [L]

RewriteRule ^brand/$ brands.php
RewriteRule ^brand/(.*)/$ search.php?q=brand:$1:&rewrite=1&%{QUERY_STRING} [L]
RewriteRule ^brand/(.*)/(.*).html$ search.php?q=brand:$1:&page=$2&rewrite=1&%{QUERY_STRING} [L]

and the site I'm working on is:

{link saved}

I wondered if you could tell me if there is anything else i need to do to get the product images back?

Thanks in advance.

Regards
Chris

Submitted by support on Thu, 2013-10-10 16:19

Hi Chris,

As far as I can tell the image URLs are broken - but nothing to do with using search engine friendly links on your own site should affect how img SRC attributes are treated.

Please could you let me know the filename of what I think is the only feed in place for this particular installation - i'll remove before publishing your reply, and then I'll fetch it to my test server and compare the URLs in the feed to the versions being rendered and double-check that they're the same...

Cheers,
David.
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PriceTapestry.com

Submitted by ChrisNBC on Thu, 2013-10-10 17:50

Hi David,

Thanks for the quick response. The link to the only feed I'm loading is:

{link saved}

I'm changing the file name after download to 'THREE_feed' just for testing. I manually tested a few of the links before posting and they seemed to work...which is why I wondered if it was the SEO changes I made.

Thanks in advance.

Regards
Chris

Submitted by support on Thu, 2013-10-10 18:02

Thanks Chris,

I opened the raw feed, and copied the image URL from the first record, and when pasting directly into the address bar of a browser window it redirected to the 404 (Not Found) page on the o2.co.uk website. These sorts of issue are normally transient, but when they persist then it is best to contact the affiliate program manager at the affiliate network supplying the feed URL to bring the error to their attention...

Cheers,
David.
--
PriceTapestry.com

Submitted by ChrisNBC on Fri, 2013-10-11 13:29

Hi David,

Thanks for your feedback. As I mentioned I checked (by pasting into a browser window)a number of the URL's before posting and they were all fine. I also just checked about 30 from the raw file and they were all fine too. I might just have been lucky with the ones I selected so I will set the actual products for my featured pages and contact the Affiliate Network if the issue persists.

Regards
Chris