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upgrade to 12b Could not aquire directory handle on

Submitted by newbie69 on Mon, 2013-02-04 21:39 in

Just upgraded an old site to 12b

Message said "Done"

Front of site looks ok but admin says

"Could not aquire directory handle on" and no feeds showing

Please help

Submitted by support on Tue, 2013-02-05 09:28

Hi,

That sounds like the file config.advanced.php is missing as that's where $config_feedDirectory is defined in 12/10B - check that it's uploaded to the Price Tapestry installation folder and that should be all it is...

Cheers,
David.
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PriceTapestry.com

Submitted by newbie69 on Tue, 2013-02-05 20:41

yes it is and no it hasn't fixed the message

Submitted by support on Tue, 2013-02-05 22:19

Hi newbie69,

The fact that the feed directory (../feeds/) is not displayed after the error message indicates that config.advanced.php isn't being included, so that in turn points towards includes/common.php possibly having been missed out of the upgrade. Please double check that this is the 12/10B distribution versions; specifically that line 6 is as follows:

  require("config.advanced.php");

It may be best to refresh the upgrade of the entire /includes/ folder just incase any other files were missed; but if it's still not working if you'd like to email me the details of the installation I'll check it all over for you...

Cheers,
David.
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PriceTapestry.com