Internal Server Error

Submitted by technoarenasol on Thu, 2012-11-29 13:03 in Price Tapestry

Hi David

At time of import Feed I got error massage :

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request

Thnx
Amin

Hi Amin, 500 Internal Server

Submitted by support on Thu, 2012-11-29 13:40

Hi Amin,

500 Internal Server Error is normally indicative of a web server rather than PHP imposed time out. If you have access to your web server error logs there would normally be an entry relating to it there. Assuming that it is resulting from importing a large feed it's always best to use command line import if possible, or the Slow Import tool of course - lots of info about both PHP and web server imposed timeouts here which should help...

Cheers,
David.
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PriceTapestry.com

technoarenasol Hi David when

Submitted by technoarenasol on Fri, 2012-11-30 12:26

technoarenasol

Hi David when I Run one file from automation tools some error massage display

[UPDATE `ptmobile_jobs` SET status='ERROR - TRANSFER FAILED' WHERE id='5'][MySQL server has gone away]
Warning: Cannot modify header information - headers already sent by (output started at /hoe/ekart/mobile/includes/database.php:55) in /hoe/ekart/mobile/admin/automation_tool_run.php on line 18

Thanx
Amin

Hi Amin, I sent you an email

Submitted by support on Fri, 2012-11-30 12:53

Hi Amin,

I sent you an email yesterday regarding this apologies if it was not received I will resend in just a moment. It's to do with a rare situation in which PHP believes that it is still connected to the MySQL database but in fact it is not, so the query fails. I have a workaround for this in a modified version of the database library which I will forward to you now...

Cheers,
David.
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PriceTapestry.com