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Featured Products

Submitted by jajaj on Sun, 2012-10-28 20:22 in

Hi David

Thanks for all your help on password protecting the admin page. All is fine now, thanks.

However, I have just found that I am no longer able to send items across to the Featured Products box.

This happens only on the website with which I had the password problem. My other websites' Featured Products pages are working OK.

The problem is: I can search for and highlight products, but clicking on the arrow to transfer them across does nothing.

Any thoughts?

Many thanks.

Kindest regards

Judie

Submitted by support on Mon, 2012-10-29 09:30

Hi Judie,

The Featured Products helper does require JavaScript but I would assume that is enabled; so one way to find out what the problem might be is to use the built-in Error Console in Firefox. If you could browse to your Featured Products admin area in Firefox, then launch the Error Console from the Tools menu and click "Clear" to empty the list.

Then attempt to copy a product across from the helper tool into the main Featured Products list, and there may be an error appear in the console. If there if, you could copy and paste the error message into a reply I'll check it out...

Cheers,
David.
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PriceTapestry.com