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Forum log in issues and gzip / zip

Submitted by BobL on Fri, 2012-06-22 09:39 in

I don't know what I'm doing wrong when I try to log into the forum.
But it keeps saying my password and email address is invalid and username if I try it.
If I use the one time link from before I can get it to take my email address and reset it.
But the next time I try to log into the forum I have to do it all over again.
Next issue is.
Been trying to set PriceTapestry up on one of my local machines.
And it keeps telling me gzip and zip are not available?
One of my local computers even has Zend Enterprise on it.
Any help would be greatly appreciated.

Submitted by support on Fri, 2012-06-22 10:07

Hello Bob,

I'm sorry you've been having difficulty accessing the forum; after posting this reply I'll check the status of your account; reset the password manually and email that to you which you should then be able to use (and change your password).

Regarding unzip and gzip being shown by your Support Info page (I assume that is where you are looking) as Unavailable, that would be expected on a local Windows installation as the defaults point to the normal locations of the gzip and unzip programs on Linux servers.

To use the Automation Tool with gzip and unzip on Windows, first you would need to download and install the Windows versions of these programs which can be found in the GNU/Win32 project:

gzip
unzip

After installing the packages, you would then need to modify config.advanced.php to point to the location at which they have been installed. If this is C:\Program Files\GNUWin32 then you would modify lines 46 and 47 as follows:

  $config_automationUnzipPrograms["unzip"] = "C:\Program Files\GNUWin32\unzip.exe";
  $config_automationUnzipPrograms["gzip"] = "C:\Program Files\GNUWin32\gzip.exe";

...double check from Support Info that both are showing as Available, and the Automation Tool should then work locally as expected...

Hope this helps!

Cheers,
David.
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PriceTapestry.com