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transfer domains

Submitted by rolli1 on Wed, 2012-04-04 13:25 in

Hi David,
one of the tranferred domains works properly, but with the other I geht the following error:

Warning: require(includes/common.php) [function.require]: failed to open stream: Permission denied in /home/www/web117/html/brandfashion/index.php on line 2

Warning: require(includes/common.php) [function.require]: failed to open stream: Permission denied in /home/www/web117/html/brandfashion/index.php on line 2

Fatal error: require() [function.require]: Failed opening required 'includes/common.php' (include_path='.') in /home/www/web117/html/brandfashion/index.php on line 2

What does this mean? The index.php of both sites are equal. The sites are transferred as addon domains.

Regards

Roland

Submitted by support on Wed, 2012-04-04 14:03

Hi Roland,

That sounds like the files haven't been restored on your new server with the correct permissions - in other words the web server user (whatever system user Apache is running as) cannot open files under certain circumstances.

However, since the web server is able to access index.php; that implies that the permission problem is probably at the directory level; so double-check using your FTP program by right-clicking on the folders in the remote window and checking that GROUP/WORLD have READ access - that should be all it is...

Cheers,
David.
--
PriceTapestry.com

Submitted by rolli1 on Wed, 2012-04-04 14:17

Thanks, I tried and it worked.

Regards

Roland