You are here:  » Character issue

Support Forum



Character issue

Submitted by mikecdprice on Sat, 2011-09-17 05:10 in

Hello,

I am having issues with only one datafeed showing a little triangle with a ? mark in the little box. I looked at the description and do not see anything different about it.

These black rubber bracelets were all the rage in the 80's. Some even wear them still today. 80's rubber bracelets come in a set of�12.� These are a must to any 80's costume for a guy or a girl!

Have you seen this before and how could I correct it?

Thank you

Submitted by support on Sat, 2011-09-17 09:44

Hello Mike,

This happens when you are working with a feed that is of a different character set to the one configured in config.php (line 4) for your site. The default (and most common encoding for feeds) is utf-8 however this feeds is most likely iso-8859-1 encoded.

If there are no problems with the majority of feeds on your site; the best approach would be to add UTF8 Encode filters to the Product Name and Description fields for the feed from which that product description comes from and then re-import, where the text will be converted to utf-8 encoding to match the rest of your site.

Cheers,
David.
--
PriceTapestry.com