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Problem importing

Submitted by alchemist on Wed, 2011-05-25 17:43 in

I seem to be having a problem importing xml all of a sudden, not sure if it is the file I am using or if there is another problem somewhere.

The file can be found at {link saved} if anyone can take a look and suggest anything I'd be very grateful.

Submitted by support on Wed, 2011-05-25 18:44

Hi alchemist,

I've just downloaded the feed to my test server and it has worked correctly. I notice that it is the latest Affiliate Window format, double check that particularly the price field has been registered correctly as PRICE/BUYNOW rather than PRICE, which is what it may have auto-selected the field as. I tested the feed using

Product Name: TEXT/NAME
Description: TEXT/DESC
Image URL: URI/MIMAGE
Buy URL: URL/AWTRACK
Price: PRICE/BUYNOW
Category: CAT/AWCAT
Brand: BRAND

If it's still not working using the above registration, if you could let me know the Admin password for your site (i'll remove the details before publishing your reply) i'll take a look for you...

Cheers,
David.
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PriceTapestry.com

Submitted by alchemist on Wed, 2011-05-25 18:49

Hi David,

Wow, thank you so much. It registers ok but when importing it shows 0 products.

The admin password is {content saved}

Regards,

Steve

Submitted by support on Wed, 2011-05-25 20:08

Hi Steve,

Auto-selection was correct, as the next test, please could you enable database debug mode by changing line 6 of config.advanced.php as follows;

  $config_databaseDebugMode = TRUE;

Then try a register and import again and let me know if any database debug output is displayed which might indicate the problem. If not, i'll follow up by email with forced character encoding versions of the parser although that's less likely to be anything to do with it as the sample data shows up correctly on Feed Registration Step 2 of course...

Thanks,

David.
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PriceTapestry.com

Submitted by alchemist on Wed, 2011-05-25 23:36

Hi David,

Thanks for your help, I set the debug mode as requested but there were no on-screen messages when I processed the file, still came up 0 products?

Regards,

Steve

Submitted by support on Thu, 2011-05-26 08:04

Hi Steve,

Will follow up by email...

Cheers,
David.
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PriceTapestry.com