You are here:  » Webmaster Tool Errors

Support Forum



Webmaster Tool Errors

Submitted by lunen on Fri, 2011-04-08 15:19 in

Hi David,

I was just checking out my webmaster account on google and found I have a lot (100,000) of page not found errors (404 errors). Also under the not-follow tab, I have over 12,000 empty redirects and they are all from the jump.php?id=862388 type pages. Is there a way to clean this up. Do I need a redirect on the page not found pages? and can I clean out empty jump redirects?

Let me know.

Thanks

Submitted by support on Fri, 2011-04-08 15:59

Hello Lunen,

Would you happen to have made a modification to move product URLs to the top level, but sitemap.php is still including the /product/ prefix in the URL?

That is the first scenario that sprang to mind reading your post, as this could effectively invalidate all URLs in sitemap.php. The rewritten URL to product pages is at line 32, so double check that it corresponds to the current product page URLs on your site. If you're not sure; browse to sitemap.php on your site and then copy and paste the individual sitemap URL for your merchant with the least number of products and double check that the product URLs are correct.

Regarding empty redirects, this sounds like a request to jump.php for an expired product page. The latest distribution includes a recommend robots.txt file that excludes jump.php from crawlers which I would recommend adding if you do not current use a robots.txt file, for example:

User-Agent: *
Disallow: /jump.php

Hope this helps!

Cheers,
David.
--
PriceTapestry.com

Submitted by discountdriven on Tue, 2011-08-30 15:11

David,

I'm having this problem, too, with 1,373 empty redirects on the jump pages. Although I have 44 jump pages being restricted by robots.txt. So, I must have this robots file in my software, but why wouldn't it be working for all of these pages?

Thanks,
Stacy

Submitted by support on Tue, 2011-08-30 17:18

Hi Stacy,

I just checked your main site and there not currently a robots.txt present, so that would most likely explain the empty redirects (expired products no longer present on the site but the database has not yet got around to reusing the IDs).

If you add the robots.txt as suggested above the warnings should then clear from your Webmaster Tools account over time;

Cheers,
David.
--
PriceTapestry.com