I've downloaded some XML feeds and attempted to import them.
Register works fine- everything is detected. Feed format: xml|PRODUCTS/PRODUCT/
Step 2 Merchant Info and Field Mapping seems to work fine, detecting all the fields apart from the ones that require manual input.
However, register trial import or full import produces 0 products. Yet the feeds are 90mb/7mb (i've tested with two feeds) and definitely have products in them.
Please help- is there somewhere I can find a debugging log?
I looked inside the database and there are no products in the database post import.
Hello Sam,
For a product to be imported, the required fields - Product Name, Price and Buy URL must be present.
When no products are imported at all, the most likely reason is that one of those fields was registered incorrectly.
Some of the more advanced XML formats appearing on the networks these days have more detailed information in child elements of a top level element that looks like it should be the one you should register - like "PRICE", but is in fact empty.
In this particular example, check for PRICE/BUYNOW (some Affiliate Window feeds) or PRICE/ONLINE which is used by at least one other network.
Similarly, for the Buy URL field, look for example for URI/AWTRACK.
If you're still not sure, if you could email me a link to your site and let me know the filename of one of the feeds that you're having trouble with and I'll download it from your /feeds/ folder to my test server and check it out for you...
Cheers,
David.
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PriceTapestry.com