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Clicks not adding

Submitted by babyuniverse on Wed, 2009-12-02 10:12 in

Hi,

For some reason my new site is not adding clicks to the admin section, I know i am receiving clicks on several feeds.
I have checked jump.php and also the database seems to be correct.

Any idea what I might be missing
Thanks
Richard

Submitted by support on Wed, 2009-12-02 10:26

Hi Richard,

The first thing to check, is $config_useTracking set to TRUE in config.php? I presume that it would be otherwise the Clicks column would not be displayed on the /admin/ home page...

Cheers,
David.

Submitted by babyuniverse on Sat, 2010-01-16 02:36

Hi David,

Yes the $config_useTracking is set to true, any other ideas on why it wouldnt be working? Are the clicks tracked based on jump.php

Thanks
richard

Submitted by support on Sun, 2010-01-17 21:48

Hi Richard,

Could you email me a link to the installation; and any username / password required for /admin/ and i'll check this out for you... If you could also include your existing jump.php as an attachment that might save time in-case I need to take a look at that...

Cheers,
David.