Hi David,
I wonder if you can help me with a problem I'm experiencing? Some of my feeds won't import any products at all and others only a few products, despite the feed containing loads. When I look at the feeds, it seems anything with a short description field will import, but all the records with long descriptions won't. Any idea what's going on here and how I rectify it?
Many thanks
Chris
Hi Chris,
There isn't any restriction on the length of the description; so it sounds like they may be corrupting the feed; resulting in those records not being imported.
Could you perhaps email me a link to your site and the filename of the feed that is causing this problem and I'll download it from your /feeds/ folder to my test server and check it out for you...
Cheers,
David.