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Google site map error

Submitted by chrisst1 on Thu, 2009-07-30 11:22 in

Hi David

We are getting several google sitmap errors for various merchants.

Missing XML tag
This required tag is missing. Please add it and resubmit.

Parent tag: urlset
Tag: url
Problem detected on: Mar 10, 2009

Can we do anything to fix this?

Chris

Submitted by support on Thu, 2009-07-30 11:27

Hi Chris,

This sounds like the merchant has no products imported - but shouldn't happen because the merchant's sitemap URL (sitemap.php?merchant=Merchant+Name) is generated directly from the /feeds/ table. Of course it is possible, perhaps if you are running automation; that a transient error (i.e. corrupt feed) was downloaded and this has caused the database to be empty for that merchant.

Could you first check the merchant on your site (navigate to the merchant index and then click one of the merchants giving a sitemap error) and see if any products are displayed. If nothing is displayed - check the feed as that would be the most likely cause of the problem. Otherwise, if you could email me a link to your site and the name of one of the affected merchants I'll check the sitemap...

Cheers,
David.

Submitted by chrisst1 on Thu, 2009-07-30 12:32

Hi David

You're correct, the dodgy feeds are empty!

That should be easily fixed, I should have checked them out first, empty in admin area as well.

Thanks David

Chris