Import Problem

Submitted by stevencrocker on Sat, 2009-03-28 03:43 in Price Tapestry

I am totally new to this, so I hope I am not asking something that is totally obvious.

I have successfully managed to import 2 XML feeds (each with 40 products or so, these worked perfect, first try)

I have 2 larger XML feeds (one is about 2000 the other 3500)

I can not get either of the two larger feeds to import successfully.

They appear to work - updates the page with time/date imported - but nothing is listed for products. (this takes about 5 seconds)

I have read all that I can on the forum and have manually imported thru SSH and it says:
importing FILENAME ...[done]
backfilling reviews...[done]

I have also checked on my php time limit and it is set now to 10 minutes.

I located the updated version of feeds_import.php and get the same message..
Import Feed (FILENAME)

Backfilling Reviews...
Done.

Yet, the same results - nothing is actually imported.

I feel that this is most likely because of the size 4MB - 5MB. Is this a correct assumption?

Any ideas?

Thanks.

Hi Steven, If nothing is

Submitted by support on Sat, 2009-03-28 05:38

Hi Steven,

If nothing is imported, it's normally down to one of the required fields being invalid for all records - either within the data, or perhaps because an incorrect field has been registered during registration.

One thing to watch out for, particularly when registering XML feeds, is that the first field name (the containing element) is always empty, but is often called PRODUCT, so can be easily mistaken for the product name. In this case, look for another field, for example PRODUCTNAME or just NAME.

Otherwise, the only other mandatory fields are the Buy URL and Price, so check on the sample data shown on Feed Registration (Step 2) that the fields you choose to register appear to contain valid data.

If you're still not sure, if you could email me a link to your site and the filename of the feeds that are not working, I will then download them from your /feeds/ folder to my test server and take a look for you...!

Cheers,
David.

David, Thanks so much for

Submitted by stevencrocker on Sat, 2009-03-28 15:10

David,

Thanks so much for the quick reply (and on a weekend)!

It turns out I was over thinking the problem.

The issue was as you said with the field name.

I was selecting PRODUCT_SALE_PRICE (which in the case of the two problem feeds was blank) instead of PRODUCT_PRICE

I really appreciate the help.

Steven