Is there anything we can do when two merchants call different products by the same name?
Found the problem when clicking on a listing it took me to a different product. Both stockists are of course listed but they are two totally different products. It's jewellery, so there could well be a number of these.
Hi Jill,
You could use Search and Replace on one of the merchants to rename the product as required - that should do the trick (providing it's a manageable amount...)
Cheers,
David.