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Incorrect image and link paths

Submitted by chrisstaunton on Mon, 2009-03-09 15:20 in

Hi David,

I've been making some changes to my PT installation and have just noticed that all the images are now missing and the buy URL no longer works. The image properties show a path of: http://www.mysite.com/product/%22http://images.productserve.com//preview/1472/30545245.jpg and similarly, the buy button is linking to:
http://www.mysite.com/%22http://www.awin1.com/pclick.php?p=30545245&a=87737&m=1472"

There seems to be two issues here, although one may be causing the other. Firstly, why are they both preceeded by my site URL and secondly, why are the correct paths in quotes? Looking at the database, both fields have the quotes around them, is this correct?

I'm not sure what I've done to cause this. As I've made quite a few changes to PT, I'm not really sure where to start looking. Apologies if I'm being a bit dumb here.

Many thanks

Chris

Submitted by support on Mon, 2009-03-09 15:43

Hi Chris,

Rather than being a site problem, this sound like the autodetection during feed registration has missed out the quoted text part of the format. This is common, when the header row is not quoted, but the actual fields are.

If this is the case, you would be able to see the quotes in the sample data displayed on Feed Registration (Step 1) - and if so, click Back, and then select the correct format from the drop-down box, most likely "Quoted Text - Header Row - Comma Separated" - and then re-register and import and it should then work fine!

Cheers,
David.

Submitted by chrisstaunton on Mon, 2009-03-09 16:12

Duh, I knew it'd be something simple!

Yes that works fine now, thanks a lot David.