I've just installed PT on a new site and I'm having trouble with the description part of the feeds.
The descriptions contains commas and this appears to instruct the DB to return the subsequent part of the description sentence to another line in the database. This therefore means that the description is incomplete but also that the rest of the fields are incorrect.
Any ideas?
Hi,
This is probably just that the feed format auto-detection did not pick-up quoted text fields, and since the file is already comma-separated the comas in the description will be breaking the import.
To check / fix this, on Feed Registration (Step 1), rather than use the auto-detected Format String, select the correct format in the drop-down box below. If you're not sure which to choose, let me know what is currently being displayed in the auto-detect box (something like csv|44|1|0) and i'll let know which quoted text format to select)
Cheers,
David.