After running a cronjob to import my product feeds the products count and number of Clicks went blank.
When I go to look at the merchants products it says no products found. I looked in the database and the products are there. Every since I moved to this new host strange things have been happening. Large feeds are not being imported if I try to import at the command line but sometimes they are imported by cronjob. When I import at the command line I don't see the products being imported like on my previous host it just sits there and says done when its finished.
Hi Adrian,
Can you send me the link to the site, and admin password (if set) and I'll check it out for you and then get back to you with some command line tests etc...
Cheers,
David.
Hi Adrian,
What's the situation now - this sounds strange as the import process simply updates the number of products after import, but never touches the clicks field; so this would indicate possibly a transient database error. Other than these fields going blank, are there any other symptoms? Is the site itself still working OK; and does the import appear to have taken place? Has the "Imported" column updated?
Cheers,
David.