Problem Importing Feeds

Hello Ben,

Could you perhaps have a look at one of the feeds from the command line - an out of memory error is consistent with the XML being corrupted, meaning that the parser is trying to read the entire file into memory without coming across closing elements.

This could happen, for example, if the files are zipped; or perhaps a transient error in the production of the feed has added some pre-amble, for example an error message, at the start of the file.

From the command line, you could view a feed, for example (where $ is your command prompt):

(then CTRL-C to exit more) ...and check that the file looks OK....

Cheers,
David.

I'm getting the same error on some of my datafeeds. I looked at the datafeed and it looks fine. No error message at the top. What else should I look for.

Hi Adrian,

If you'd like to email me a link to one of the feeds that is causing a problem i'll download it to my test server and check it out for you...

Cheers,
David.

My old host was able to import the same feed.

Hi Adrian,

It's possible that your old server was using an older version of PHP that did not enforce (or understand) character encoding within the underlying XML library.

It is always worth contacting the merchant to alert them to the encoding error (as highlighted when you browse to the feed using Firefox) but if that doesn't help let me know and I'll investigate ways to override the character encoding...

Cheers,
David.

I contacted the merchant but don't know when I'll get a response. I'm getting the error in 2 other feeds also.

I haven't gotten a response back from the merchant. I'm having the problem with 2 other datafeeds. I still have my old host and I'm able to import them on that server. I'm not sure whats different on the old host since I think it has the latest version oh php.

Hi Adrian,

There is a hack that may work that involves forcing PHP's internal XML parser into a particular character set. Could you let me know what character set your site is using (the value in $config_charset) and i'll email you a "fixed" character set version of the parser which may help.

Failing that, there is one further hack that involves cleansing the data ourselves before passing it to the parser which may work...

Cheers,
David.

The charset is utf-8

Thanks, Adrian - i'll follow up by email.

Cheers,
David.

Hi David
I also am having this problem with the clickbank xml feed that has been flattened. using utf-8"

Thank You
Dean

hi David
After flattening The clickbank feed and moving it to the feed folder I run into the problem of exhausted memory I have run the feed before but usually have this problem. So instead of 7994 products I only get 50. Is there a way around this?
Thank You
Dean

Hi Dean,

That might imply the flatten function didn't work - perhaps there was a transient error with the source feed. Could you try it again (with a fresh download of the clickbank feed); and if the problem persists, if you could email me a link to your site and the flattened filename I'll download it to my test server and take a look...

Cheers,
David.

Hi Everybody,

I found this same error on exhausted memory size.

Here's how it was corrected on my end.

After the flatten.php is used to create clickbank.xml:

1. Copy clickbank.xml from the server to your PC

2. Open the file in notepad only. Around 16 MB for this file will take a short while to open.

3. File -> Save As -> File Name: clickbank.xml -> Save as type: Text Documents (*.txt) -> Encoding: UTF-8 (you may see your file as ANSI before this change)

4. Upload to your feeds folder and import

David

Thanks David!

Cheers,
David.
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