Hi All,
I have purchased this and a template and am having a few teething problems. The product images arent showing up and the links through to the merchant are not working either. Please can you take a look at this link where I am sure you will see the problems:
{link saved}
What am I doing wrong? I dont have .htaccess on at present as whenever I do it gives me a 500 error page.
Many thanks. Chris
Hi Chris,
It's unusual to have a server error caused by the .htaccess included in the distribution. The first thing I would look at is to delete the following line:
Options -MultiViewsIf that doesn't solve the problem; do you have access to your web server's (or your account's) Apache error log? Sometimes, if you FTP into your account you are in the directory above your web root folder, where you might also see a "logs" folder. If one exists, check it for an error.log (or similar), and then if you can download it to your computer you should be able to load it into notepad, scroll to the end and see if there is any additional information....
Cheers,
David.
Hi David,
Thanks for this... one final question... why can I not get the £ sign to appear? Originally it was not in the feed so I have added it and it still doesnt appear. Any ideas? Is there a search facility for the forum also?
Many thanks for your help.
Chris
Hi,
For the £ sign, the best way is to have the following in your config.php
$config_currencyHTML = "£";They don't need to be in the feed; the currency HTML is prefixed wherever a price is displayed - the price is only stored as a decimal value in the database; and any non-numeric characters in the price field are stripped during import (this is how a price field like "GBP12.34" still works correctly)...
Cheers,
David.
Hi Chris,
At the moment, the URLs have all been imported with quotation marks surrounding them, which implies that the feed has been registered incorrectly. This can happen when the header row does not contain quotation marks, so they are not picked up - but I notice that this is a TradeDoubler feed that you are using, and they are normally auto-detected correctly.
The first thing to do is to re-register the feed and make sure to select the autodetected format string (csv|124|1|34) on Feed Registration (Step 1), and then enter the merchant name and select the fields again.
I checked your admin area, and this seemed to work OK (but I didn't register the feed) - so if you get the same problem after trying again, let me know and I'll take another look for you.
Another recommendation would be to use a filename for the feed that matches the merchant name, so in this case you might use "laithwaites.txt" instead of export.txt. This will help you to manage your admin area as you add more merchants.
Regarding the .htaccess 500 (Internal Server Error), was this occuring as soon as you uploaded the file to your server?
Cheers,
David.