You are here:  » FETCH problem

Support Forum



FETCH problem

Submitted by jonny5 on Tue, 2008-01-22 12:49 in

Hi David,

My automated fetch script stopped running a week ago and i dont know why.
basicly a cron job is set to run every night and has been running fine for months , when the cron/fetch and import is complete I receive a email from my host to confirm it has run and if there were any errors.

for the last 7 days the cron doesnt appear to have run , no feeds have been updated in the tapestry admin panel and i have received no emails to confirm the cron has executed.
I had raised a ticket with the host as I am sure it is a cron problem but they have said it is all working and that the emails are being sent to the mail server etc.

I have checked the fetch script and all looks fine and I have run the script from the command line fine.

my question is do u have any ideas what has happened (im sure its the host) or is there a small test script that could be run from cron to find out what is happening??

also have the same problem with another site yet all my other sites are fine
any ideas or help would be great

Submitted by support on Tue, 2008-01-22 13:12

Hi Jonny,

I would first check that the cron job still exists; because even if crond (the cron deamon service) is running (which is probably all that your host checked); it may be that for some reason you job is no longer registered to run.

In other words, go through the same process as you would have in the first place to setup the cron job, and check that it is all still configured properly...

Cheers,
David.

Submitted by jonny5 on Tue, 2008-01-22 14:21

yeh have done that david and it is still setup as it always was.

i just cant get my head round why it isnt working??

Submitted by support on Tue, 2008-01-22 14:43

Hi Jonny,

As you get an email once a cron job as finished, i'd try setting up another one and see if that runs... But it does sound like cron has just stopped running on your account...

Cheers,
David.