Hi,
I have a 360K XML feed that is supposed to contain 316 products but only 1 is getting imported. The file registers fine. I have also put the file through the MagicParser demo to check it and I can browse records OK so I can't see why it isn't completing the import. I have much larger feeds that complete fine so it's not a timeout problem. What could be causing this ?
This one has PROGRAM_NAME and PRODUCT_NAMe and I definitely used the right one but the first record has hyphens in the product name would that cause the import to stop ? If so I'll have to stick some sort of filter on it.
Hi Jan,
Hyphens shouldn't cause a problem - they are stripped during import as the search engine friendly URLs use hyphens in place of spaces but otherwise they're fine.
If you like, feel free to email me a link to the feed on your server, for example:
http://www.example.com/feeds/merchant.xml
...and i'll download it to my test server and take a look for you...
Cheers,
David.
Now that's odd I just tried the import again and it's worked but I did have to repair my database after a big import fell over last night so maybe that has cured whatever was causing the problem.
Hello Jan,
The usual cause for this is where the wrong field has been registered as the product name, and it is the same for every record, thus meaning that every record except the first is dropped by the duplicate filter.
Some common feeds have a field called "NAME" which is actually the merchant name, so that is the same for every record, whereas the product name is in a field called "PRODUCTNAME" - but it's very easy to register "NAME" by accident...
Cheers
David.