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Buy URL not working - showing as 0.00

Submitted by bem on Tue, 2012-05-22 21:53 in

Hi David ,

On one of my sites when importing feeds, the buy URL is importing into the database as 0.00, which then means users can't click through as they just end up on a page not found. I've had a look at the database and that's how they're being entered in there, even though when registering it selects the field that has shows the full buy URL. So no idea why this isn't transferring over to the database now. Can't remember changing anything anytime.

More puzzling is everything works on my test server on my laptop, so I copied over all the admin files there to the live server and it still does it. I haven't modified the database at all from when I first installed it and it's worked previously.

If you want to check it out, it you look at {link saved} for example, I've only done a Register and Trial Import whilst I'm having this problem, but it kind of renders the site pointless with this not working.

Have you seen this before? Any ideas? It's starting to drive me mad as I can't work it out.

Thanks, Ben

Submitted by support on Wed, 2012-05-23 08:42

Hello Ben,

It looks like the wrong field is being imported as the Buy URL but as you say you're using exactly the same registration settings as on your laptop I'm not sure why it should be importing differently...

Please could you email me the URL of the Price Tapestry installation; and if you could temporarily remove the admin password (or if it's OK to have temporary access) and also let me know the filename of the feed I'll check it out right away for you...

Cheers,
David.
--
PriceTapestry.com

Submitted by bem on Wed, 2012-05-23 11:07

Hi David ,

Email on its way

Thanks , Ben