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Emtpty Shop

Submitted by JasonG on Tue, 2014-07-22 12:46 in

Hi David

I have sent you an email about my shop and updating fees, not sure what I did but shop is empty or products

Just wanted to check you got the email

Thanks in advance
Stuart

Submitted by support on Tue, 2014-07-22 13:06

Hello Stewart,

No email received as yet I'm afraid, but no results or products being displayed is most likely indicative of a crashed products table. Every now and again, MySQL tables do crash - it's normally not an issue unless it starts to happen on a regular basis, which could in fact be indicative of a pending hard disk drive failure!!

There is a repair script in this comment that will execute the REPAIR TABLE statement against `pt_products` which should be all it is. If the problem persists, let me know and I'll check it out further with you of course;

Cheers,
David.
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PriceTapestry.com

Submitted by support on Tue, 2014-07-22 13:08

Update - just found your email (it had been filtered for some reason), so I'll follow up to that, looks like it may be something else...

Cheers,
David.
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PriceTapestry.com