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Incorrect "from $x.xx" Price

Submitted by dan76 on Sun, 2012-05-27 17:03.

I first want to thank David for the tremendous support he has always provided - simply amazing to say the least!

I'm starting a fresh install and after importing my first feed I am noticing that there are incorrect prices on some of the products. The prices on all the products are ok, but in some instances the first product returned in a search result shows a price "from $13.95" when the real price in the database is much different. Additionally, I only have 1 merchant feed uploaded so I'm not sure why PriceTapestry thinks there should be a comparative price (i.e the "from" before the odd price). I've looked everywhere and I can't figure out what is causing the issue.

Has anyone ever experienced anything like this?

Submitted by support on Mon, 2012-05-28 08:23.

Hello Dan,

Thank you for your comments.

That's a strange one - if the feed is of a reasonable size; please could you .zip it together with a copy of includes/admin.php and also the Backup____.xml file for this installation generated by the Backup function of the Database Tool (/admin/ Menu) and I'll check it out on my test server right away for you...

Cheers,
David.
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PriceTapestry.com